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General info

Each order is carefully packed, wrapped and rolled in soft tissue paper and shipped in a study kraft tube for better protection EXCEPT for framed images which are wrapped in a bubble wrap.

we will do our best to ensure your new print arrives on time but some delays may occur due to variable conditions.


Shipping within Israel

  • Door to door delivery – We offer a fixed price of 40 NIS for any delivery within Israel. Arrives at your door.
  • Self pick up for free in Tel Aviv. Please get in touch in advance
  • Free door to door delivery for orders above 500 NIS
  • Printing and delivery may take up to 8 business days

Shipping outside Israel

  • Regular mail with tracking number – shipping + process time takes 14-21 days 
  • Expresse delivery DHL door to door – shipping + process time takes up to 7 business days
  • For now no overseas shipping of frames available.
  • In some cases regular mail delivery might take longer due to delays with the post office.

Please note –  that local taxes and import may apply and is NOT included in the shipping costs. the payable import taxes and duties are the responsibility of the customer. Please check with your local to get an idea of any duties and taxes that may apply. Diju and Melo is not responsible for any incurred import duties and taxes including VAT.